Contact us
Real people, real gemstone guidance — reach us on WhatsApp, phone or email, Monday to Saturday.
Namaste 🙏 Whether you want help choosing the right gemstone or rudraksha, need an update on your order, want to verify your certificate, or have a concern to raise — our team is here for you. For the quickest response, message us on WhatsApp; we usually reply within working hours the same day.
Ways to Reach Us
Pick whatever is easiest for you. Personalised gemstone guidance on WhatsApp is free; a detailed personal consultation is available for ₹499.
+91 92178 46751
+91 81151 00628
10:00 am – 7:00 pm IST
(closed Sundays & major holidays)
Free gemstone calculator ›
Seller Identity
In line with the Consumer Protection (E-Commerce) Rules, 2020, here are our complete seller and contact details.
Registered Seller
Astro Arun Pandit Private Limited
CIN: U93010UP2022PTC161029
Brand: GemsMantra by Astro Arun Pandit
Registered Office: Plot No. 406, Gali No. 2, Krishna Puri, Chhapeda, Kanpur, Uttar Pradesh – 208025, India
Operational / Correspondence / Returns Office: A-1, Block A, Sector 3, Noida (near Sector 16 Metro Station), Uttar Pradesh 201301, India
Email: support@gemsmantra.com · Phone: +91 7236936969
Website: gemsmantra.com
A GST tax invoice is issued for every order.
Office Visits
GemsMantra is an online business with no offline retail store. Visits to our Sector 3 office are by prior phone appointment only. Please call +91 72369 36969 to arrange an appointment before visiting.
Grievance Redressal & Escalation
If something isn’t right, we want to make it right. In accordance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, you can escalate any unresolved concern to our Grievance Officer using the path below.
Grievance Officer
Ms. Aashi Agarwal
Email: grievance@astroarunpandit.org
Astro Arun Pandit Private Limited, A-1, Block A, Sector 3, Noida (near Sector 16 Metro Station), Uttar Pradesh 201301, India
How to raise a grievance
Email our Grievance Officer at grievance@astroarunpandit.org, quoting your order number and the issue. For general order help you can also reach support@gemsmantra.com or message us on WhatsApp +91 92178 46751.
Our response commitment
We aim to acknowledge every grievance within 48 hours of receipt and to resolve it within a reasonable time — ordinarily within 30 days — as envisaged under the Consumer Protection (E-Commerce) Rules, 2020.
Quick Help
Many questions are answered instantly here:
Message Us on WhatsApp
The fastest way to get gemstone guidance or order help — our team replies during working hours.
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